omnelo

OMNELO SUPPORT

How can we help?

Tell us what happened and include the device, app version, and conversation time if they are relevant. Please do not send passwords or verification codes.

Email support
PRODUCT SUPPORTsupport@omnelo.app
PRIVACY REQUESTSprivacy@omnelo.app
ACCOUNT DELETIONOpen deletion page
OFFICIAL WEBSITEomnelo.app
01

Microphone & audio

Trouble starting a conversation, hearing your coach, or being understood.

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02

Account & access

Sign-in, verification, profile, language preferences, and account recovery.

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03

Feedback & corrections

Questions about a correction, Personal Replay, or your learning progress.

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04

Billing

Subscriptions, receipts, cancellation, and payment questions.

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AI CONTENT & SAFETY

Report an unsafe or offensive response.

Include the conversation time and a short description. Do not include passwords, verification codes, or unrelated personal information.

Report AI content

COMMON QUESTIONS

A quick answer
might be right here.

What is Omnelo?+

Omnelo is a managed Android speaking coach for people who know more English than they can comfortably speak. You practice through conversation, review the feedback that matters, and revisit it in future sessions.

Can I start for free?+

Yes. The official Omnelo app includes complimentary usage so you can begin practising before choosing a paid option. Current allowances and prices are shown in the app.

What is the public repository?+

The repository shares core learning logic free for education. Running that code yourself is an independent project, not an Omnelo hosted service or support plan.

Will Omnelo teach in my native language?+

English stays at the center of your practice. You can choose a preferred language for translations and explanations when you need them.

Why did Omnelo save a correction?+

Saved corrections become part of your Personal Replay. Omnelo uses them to shape future practice instead of letting useful feedback disappear after one conversation.

Can I delete my account and learning data?+

Yes. Visit the account deletion page for the request process and details about what deletion covers.

Still need a hand?

We are building Omnelo carefully, and every useful report helps.

support@omnelo.app